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FAQs - Inspirational Art & Gifts
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FREQUENTLY ASKED QUESTIONS - Inspirational Art & Gifts by 2 Friend's Design
What is Giclée?
Pronounced “Zhee-clay”, Giclée is a sophisticated process of making fine art prints from a digital source using an ink-jet printing method. The Giclée printing process provides better color accuracy than other means of reproduction, producing incredible detailed prints for both the fine art and photographic markets. Substrates used are archival and acid free. It is our personal choice not to outsource any of our Giclée wall art printing overseas as is commonplace with many other artists and companies. All our work is exclusively hand-crafted, and we guarantee the quality of our work.
How long will Giclée or photographic prints last?
If properly cared for, Giclée and traditional photographic prints can last a lifetime. To protect your prints, avoid hanging in direct sunlight and never hang them on a damp wall / area.
What type of payments do you accept?
We accept Visa, MasterCard and Discover. All transactions are safe & secure. For groups & organizations, checks are also accepted with prior approval.
How long will it take to receive my order?
Most items are in stock for immediate delivery or will ship in approximately 5-7 business days. Some items may incur a 2 to 4 week wait time; especially during our peak seasons. All of our items are hand-made using superior quality materials.
How is my order shipped? EVERYDAY FREE SHIPPING on any order over $50.00*
We use UPS and/or USPS as our primary carriers for trustworthy processing and delivery of your order. Next day and 2nd day air are also available at an additional charge. *UPS or USPS ground shipments only within the contiguous USA.
Who do I contact with billing, shipping or general questions?
If you need to speak with Mary, Kathy, or one of our representatives concerning your account, or to answer your questions, please call us at: 219-712-2649, or contact us by email - we’re happy to assist!
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